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Justin Cuckow: Business Continuity Expert    

Justin Cuckow, expert in risk management, business continuity management and ISO 22301

Justin Cuckow


Professional Qualifications

  • Fellow Business Continuity Institute (FBCI)

  • MSC in Project Planning

  • MA (Hons) French and Business; fluent spoken and written French

  • Lead Auditor qualifications ISO22301 (Business Continuity Management Systems)

  • Certificate in Information Security Management (CISM Exam passed)

Operational Experience

  • International humanitarian aid: 10 years of leading programme management and emergency response in Afghanistan, Angola, Burma, Congo (DRC), Indonesia, Niger, Pakistan, Sri Lanka, Tajikistan.

  • UK Public Sector resilience management: 14 years of leading emergency preparedness, resilience and response for local authority, fire and rescue, the NHS and Higher Education and Research.

I offer a unique perspective on the impacts of incidents on people from experience of humanitarian response, coupled with 14 years UK public sector resilience in blue light and safety critical roles.

My strength is that I have been responsible for managing the response to countless incident types, set out in the A-Z of Incident Management.


Local Authority - West Sussex County Council

  • Initiated and led a successful bid for Defra funding across Local Resilience Forum partners raising £300,000 for community resilience and property flood protection.​


Fire and Rescue Service – West Sussex


  • First Local Authority and Fire Service in the UK to achieve BS25999 (British Standard for business continuity)

Acute Hospital Trust - St Thomas' London

  • Led projects over £350,000 to revamp and digitize all training under GSTT Incident Ready brand, change critical incident notification provider and to bring all BC and emergency response plans to a central SharePoint site

  • Designed and delivered live exercises through active A&E with substantial controls to test Major Incident preparedness along all elements of the critical care pathway


University of Surrey (highly regulated research)

First University in the UK to achieve ISO22301. I was responsible for the design, build, implementation and certification of the BCMS covering the full scope of University activity (All Teaching, Research, Professional Services and Accommodation).



Leading the higher education sector to mature it's business continuity strategies through an all hazards approach to response planning. Working through HEBCoN and AUCSO to develop and deliver high quality training.

International speaker and trainer

Delivery of bespoke training, webinars, conference presentations, break out sessions and more. From Hong Kong and Indonesia to London and Dundee!

Associate Consultant

UK Cabinet Office Emergency Planning College; leading and developing global best practice in Resilience and Response.

Note that private sector consultants typically have much less incident management experience than those in the public sector. Therefore this is a real strength as I can immediately add value from experience and through anecdotes / cases studies.

Winner of Peer Awards

  • Sector Breakthrough; first University to achieve ISO22301

  • Best Incident Response (meningitis). Higher Education Business Continuity Network; HEBCoN Awards 2019

  • "For his work in particular supporting colleagues on COVID-19"; HEBCoN Awards 2020


ISO22301 Alignment and Certification, Crisis Response, Risk Management, Business Continuity, Resilience and Operational Planning, Information Security, Exercising, Training, Supply Chain Management, Auditing, Policy Development, Project Management and Strategy Development.

Client Testimonial

“I would highly recommend Justin as a practical and experienced Business Continuity consultant. His range of knowledge & experience is extensive, but his real skill is in how he applies them. He has the ability to clarify the core elements of what can be an overwhelming subject into manageable tasks. He is also a great communicator, able to explain the importance and key requirements of good emergency & business continuity planning at all levels. In a short space of time he was able to provide impactful and deliverable guidance to improve the robustness of our arrangements.“

Karen Lawrence, Group Director Health and Safety, University of Coventry

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